What Is IAM

IAM LESSON LEARNED #4: Determine Whether You Have People, Process, or Technology Issues

Harold Leavitt coined the phrase people, process, and technology in his 1964 paper, Applied Organization Changes in Industry. It’s been over a half a century since the introduction of this concept as a method to identify the key components for business success, yet IAM organizations (actually almost any organization) tend to default to solving problems […]
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