A CA RCM project can be driven by a common framework that defines from start to finish what & how it will be accomplished in a RCM project. To this end, we recommend a 5 phase plan.
Mission Statement: The most important aspect of goal driven project is for all participants to have complete understanding of what is to be accomplished.
A CA RCM project can be driven by a common framework that defines from start to finish what & how it will be accomplished in a RCM project. To this end, we recommend a 5 phase plan that accomplishes the following:
- Gather Requirements – A questionnaire should be provided to the customer. This questionnaire is designed to gather information about the project participants, scope, goals, environment, etc.
- Define Requirements – The responses from the questionnaire are provided to be discussed, revised and finally accepted by the customer and the implementer. The purpose is for all parties to have a thorough understanding of the project’s purpose and goals.
- Design – Defines the approach, architecture, use cases, quality attributes, hardware considerations and validation for the RCM implementation.
- Integration – Or better known as the “Implementation & Installation Guide” detailing precisely what steps, executables, parameters, and configuration was done to install and configure the software and hardware for the customers environment.
- Functional Test Cases – The execution of the use cases, including step-by-step screenshots, parameters, options, and scripts is documented. This provides the customer with an operational guide to follow so that the product can be used by customer’s employees after the implementer departs.
All of these phases should be driven by a strong master project plan executed by a Program Manager defining resources, task assignments and time-lines.