Train the Owner
Specialized IAM Training
Identity Access Management training
Train the owner:
Empowering your
IAM success
IDMWORKS has developed a proven methodology that prepares you to own and operate your IAM solutions effectively.
Our approach engages your team throughout all program phases and provides customized and actionable documentation.
Don’t settle for short-term solutions that limit your IAM’s potential. Our approach empowers your team to understand and leverage your solutions, adapt to changes, and expand without long-term costs.
Your Challenge
IAM projects often deliver functionality with little thought of transition or operationalizing the
solution
Popular methods like “Train-the-Trainer” and “Knowledge Transfer” overwhelm resources with knowledge in a short period of time. Other approaches leave customers with barely more than a document at the end of an engagement.
None of these methods engage the customer enough to prepare them for long-term success, ownership of the solution, and the ability to expand that solution to meet future needs without long-term integrator contracts and the associated costs.
IDMWORKS developed a proven methodology, Train the Owner, that increases customer involvement through multiple strategies across all phases of a program, provides customized and actionable documentation, and most importantly, truly prepares your organization to own and operate your IAM solutions successfully.
Sustainable success
Our methodology focuses on empowering you to own and operate your IAM solution. Ensures sustainable long-term success.
Simplified training
Hands-on training and develop customized, actionable materials. User-friendly to easily consume at your pace – no bulky, formal guides.
Empowerment
“Train the Trainer” knowledge transfers don’t work. We create an engaging and accessible training experience tailored to empower owners.
Scalability
Reusable frameworks, test plans & strategies enable IAM solution expansion to meet future needs.
10-Point Training Methodology
IDMWORKS' IAM training
program success steps
Proven delivery methodology
We begin with a proven implementation methodology that introduces essential forms of training and interaction at the right time.
Preflight checklist
Every program begins with a preflight checklist to kick off the project. Outlines resources and the documentation needed to enable architecture, requirements gathering, and design.
Vendor training
Vendor training provides a foundation. Evaluate teams’ skills and roles to align the correct training classes for the right audience and the ideal quantity of classes.
Continuous learning
Augment vendor training by continuous learning during installation, development, and testing. Weekly/bi-weekly demos demonstrate solutions, build fluency through practice, and ensure comprehension, not simple learning.
Test plan & strategies
A vital step in testing an IAM program is going beyond test cases. We provide a customer-specific test plan to ensure functionality meets the required specifications.
Partnered deployments
IDMWORKS enables organizations to deploy updates themselves in a partnered deployment model where teams are familiar with the procedures and backed up by IDMWORKS' staff to ensure success.
Reusable frameworks
We provide standardized and repeatable frameworks for expanding an IAM solution across adjacent technologies and the enterprise.
Runbook documentation
Runbooks provide vital installation & configuration instructions unique to each customer solution. They include troubleshooting, maintenance steps, context for customizations, log locations and procedures.
Custom end-user materials
We focus on simple, end-user-friendly materials users can easily consume - quick reference guides, one-sheets, and customized walkthrough videos. These replace bulky, formal guides.
Dedicated train-the-owner sessions
Deployment Review sessions reviews the solution, configuration, and design decisions that may impact future implementations. Digs into technical details and ensures you’re ready to own the IAM solution.
Request a consultation Is your IAM strategy future-proofed with specialized training?
Through proven strategies and customization, we prepare your organization to own and succeed with your IAM solutions for the long term. Contact us to learn how Train the Owner can empower you.