Case Study - American financial services holding company

Published March 11, 2025
Case Study - American financial services holding company Image

Insight summary and table of contents

Summary

American financial services holding company. Its insurance subsidiaries provide life insurance, annuity and supplemental health insurance products to more than four million US customers

Approach

Icon Implementation

Implementation

Challenge

CNO Financial lacked an enterprise-grade IGA solution, resulting in minimal visibility into user access. This lack of visibility led to delays in the onboarding and offboarding processes, contributing to access proliferation and audit deficiencies. Access reviews were conducted using cumbersome spreadsheets that were both time-consuming and prone to errors.

Solution

IDMWORKS supported CNO Financial in implementing SailPoint Identity Security Cloud; providing enhanced visibility into user access.  SailPoint ensured that the right individuals have the appropriate access by incorporating lifecycle workflows and role-based access control. Additionally, a streamlined process for access reviews was deployed to make optimal experience for certifiers.

Results

Deployment of SailPoint Identity Security Cloud was the foundation for the IGA program that continues to grow by automating lifecycle workflows and reducing the users' onboarding and offboarding time and increased compliance. Automating access reviews within SailPoint Identity Security Cloud decreased the time required to launch certifications by 80%, enabling certifiers to deliver a more efficient and seamless certification experience.

Software Products

  • SailPoint Identity Security Cloud