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Every household has that kitchen drawer full of keys nobody can identify anymore — you don't know which door they open, but you're afraid to throw them out. Every enterprise has a digital version of that drawer: service accounts, API keys, and bot identities still running with full privileges long after the employee who created them has left the building.

That's the NHI ownership gap — and it's one of the fastest-growing blind spots in identity security. When a human owner exits, their non-human identities don't exit with them. They keep authenticating, keep holding entitlements, and keep getting reviewed (if at all) by someone who has no idea what they actually do.

This quick-talk skips the broad NHI landscape and zeroes in on one fix you can act on this quarter: triggering mandatory NHI ownership reassignment as a required step in your offboarding workflow — not an annual afterthought. You'll walk away with a concrete pattern for wiring HR-driven leaver events to service account reattestation in SailPoint, plus the two metrics to track to know if orphaned NHIs are piling up in your environment right now.

One narrow problem. One workflow pattern. One thing you can implement before your next access review cycle.

Many organizations have struggled with modernizing their Identity programs. Years of siloed technologies, changes in process, and technical debt make the tasks of modernizing feel like insurmountable.

This session will outline essential building blocks to build a modern Identity Program with the goals of maturing identity capabilities, reducing operational risk, and delivering measurable business value. Join IDMWORKS and their partners at US Foods as we talk about their journey in Identity Security.