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Non-Employee Lifecycle Management – How to Govern an External Community of Users
Non-employees are becoming an increasingly essential part of today’s business workforces. High skill resources are harder to find, hire, and retain. Companies look outside of their own organization to find the skills they need to complete projects and business objectives. Managing the Non-Employee Workforce is as crucial as overseeing the internal workforce.
Insight
What is CIAM? The Future of Customer Identity Access Management
In the digital age, the security of customer data is paramount. With the rise of online transactions, businesses are increasingly dealing with sensitive customer data, making it a prime target for cybercriminals. This is where Customer Identity Access Management (CIAM) comes into play.
Insight
The Fivequel: Ocean’s 15 – MGM Casino Disruption & Takeover
IDMWORKS breaks down the recent high-stakes casino digital heist: navigating the MGM cyber attack – a pathway to enhanced cyber resilience.
Insight
SailPoint NERM API Guide: Mastering Pagination of Results
Tips on efficiently paginating SailPoint NERM (previously known as SecZetta) API results.
Insight
Kickstart Your CIAM Strategy: Free Workshop
CIAM (Customer Identity & Access Management) has emerged as a pivotal trend in the IAM marketplace – and with good reason. From global giants like Amazon and Apple to local small businesses, a robust online presence and direct engagement with consumers have become the norm.
Insight
ServiceNow: How to integrate SailPoint IdentityIQ to Create Tickets
ServiceNow has become an industry leading ITSM technology seen in a large number of IDMWORKS clients. Integration with an ITSM system to both managed accounts and leverage the ticketing functions has become a standard part of most IGA deployments. ServiceNow Service Desk integration enables organizations to create service requests, incidents, and change requests in ServiceNow using REST APIs. However, this article will only focus on service request creation.