ServiceNow

Service Now and Identity Now integration

ServiceNow and IdentityNow Integration: One Powerful Access Management Entity

The ServiceNow and IdentityNow integration brings together two industry-leading platforms to create an innovative, unified access management operation. ServiceNow shines as a one-stop-shop for all access requests, excelling in ticket routing, queue management, and general IT Service Management functions. IdentityNow excels in requesting logical access, boasting a robust entitlement catalog and aggregated identity data for […]
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ServiceNow: Unleashing the Power of SailPoint SaaS Workflows

Enhancing Efficiency with ServiceNow: Powering SailPoint SaaS Workflows

The Challenge: Beyond Standard Integrations ServiceNow integrations are often a cornerstone of Phase 1 IdentityNow projects. SailPoint offers three primary integrations catering to a range of management, request, and provisioning tasks. While these integrations meet most customer needs, IDMWORKS recently encountered a unique client requirement. During the creation of a ServiceNow account, the demand was […]
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Sailpoint ServiceNow integration

ServiceNow: How to integrate SailPoint IdentityIQ to Create Tickets

ServiceNow has become an industry leading ITSM technology seen in a large number of IDMWORKS clients.  Integration with an ITSM system to both managed accounts and leverage the ticketing functions has become a standard part of most IGA deployments.  ServiceNow Service Desk integration enables organizations to create service requests, incidents, and change requests in ServiceNow […]
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Best Practices to avoid Duplicate Accounts in ServiceNow

Best Practices for Preventing Duplicate Accounts in ServiceNow with SailPoint Identity Governance Connector

Why Integration Between IAM and ITSM Systems is Common in Today’s Enterprises As organizations increasingly rely on SailPoint’s identity governance solutions to manage and secure their digital identities and access rights, many are turning to the cloud-based ServiceNow platform to automate and manage their IT and non-IT services. SailPoint is an industry leading provider of […]
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