CIAM Service

IDMWORKS

Do You Have Customers? Then You Need CIAM

access-ciam
Do you know what’s the first thing customers experience when they interact with your website or applications? It’s CIAM.

Making that experience personalized and smooth is what we do. We verify identities, secure access, and ensure better engagement to keep your customers happy, no matter their location or which device they use.

Turning CIAM into Revenue-driving Machine

As time goes by, more and more customers expect a unified, secure website experience. IAM solutions can’t solve consumer problems, as they always lead you down the security rabbit hole.

Boosting customer engagement

CIAM is all about boosting customer engagement, as well as managing customer data and controlling customer access to applications. That’s why it’s a perfect Identity tool to use as a marketing advantage.

Enhance your customer interactions

You can enhance your customer interactions using different authentication features, including single sign-on, social profile integration, multi-factor authentication, or choice of communication preference.

Make sure your customers feel safe

The idea is to make sure your customers feel safe while enjoying a seamless user experience. That way, you will not only drive conversion and boost revenue but also benefit from increased customer loyalty and brand presence
CIAM

The key to success for all customer-focused businesses

Hold a competitive advantage of swift, real-time identification and provide support to all your customers, everywhere. Our CIAM program gives you advanced options that make things easier for your customers and keeps them happy. Swiftly scan their information once, save time, and maximize conversion.

This way, you have various opportunities to improve customer experience and maximize sign-up rates.

No more
making it difficult for customers to buy your products and services or making it too easy for attackers to defraud your company.
No more
high operational costs for manually checking the information or costly chargebacks due to fraudulent activities.
No more
worrying about regulatory requirements, risking heavy fines, and damaging your business reputation.

Instead, we help your customers acquire your product or service at their most convenient time and location without sacrificing security.

User Experience

All your consumers and partners want to have simple and secure access to their accounts or your services, so let’s make it happen. We build a customized CIAM program for your business that ensures customer satisfaction and trust through a safe, frictionless user experience.

Analytics

As a revenue-oriented program, the objective of CIAM is to use identity data in acquiring and retaining customers. Using real-time, predictive, or batch analysis, we provide reports giving you a tangible insight into user activities, enabling you to make informed business decisions and enhance your marketing efforts.

Scaling & Redundancy

Our CIAM solutions provide failover and redundancy mechanisms designed to ensure your services are always available to customers. Availability is what every customer expects from your business, so a perfect CIAM system also must be scalable enough to handle millions of users across different digital channels, maintaining the same performance. We offer both horizontal and vertical scaling, so your business is ready for customers anytime.

Integrations

To facilitate your digital transformation and customize even the last mile of the user experience, our CIAM solution supports API integration with various systems, such as:

  • Data Stores and Directory Services
  • Customer Relationship Management Systems (CRM)
  • Marketing SolutionseCommerce Platforms
  • Content Management Systems (CMS)
  • Data Management Platforms
  • Additionally, we provide a unified and singular Identity to the customer, enabling and securing deep access to all the services.

Security & Privacy

CIAM gives you just the perfect balance of UX & Security, making security an integral part of user experience. By using Single Sign-on or Multi-factor authentication at the right time, you’ll transform security from unnecessary friction into an additional source of customer satisfaction. By being transparent and asking your users for consent, you’ll meet regulatory compliance, giving customers a feeling of trust with appropriate visibility and control of their data.

Create Unique Experience For Your Customers

Embrace your competitive edge of having effective CIAM solutions and start improving customer acquisition and retention TODAY!

icon
IAM Assessment &
Blueprint
icon
Custom IAM
Solutions
icon
IAM Managed
Services

Request A Service Offering Overview

Complete this form and we will have one of our engineers reach out to you to set up a time to discuss your project scope.
  • This field is for validation purposes and should be left unchanged.